Contact Technical Support

What should I do if I have problem with my 3D Printer?

Almost all manufacturers have some kind of trouble shooting guide on their website, so that's a good place to start. If you don’t find the answer or need more help, please open a ticket on the manufacturers website. If the manufacturer don't have this option, you can always get help from us by opening a ticket in our support portal.

What information does the technical support need?

The technicians can help you much faster if you provide them with as much information about the issue as possible. If you can attach pictures or a short video of the problem that the technician can look at. Providing more information straight away reduces the need for follow-up questions, meaning you will get a quicker solution to your problem.
Always provide your order number or customer number, which model the printer is and the printer’s serial number.

Choose your brand and open a support ticket: